Frequently Asked Questions

GOBOOZE is your go-to online platform for premium liquor delivery, bringing the finest spirits and beverages directly to your door. With a diverse selection of over 400 top-tier products, our collection is thoughtfully curated to cater to all tastes and preferences. Whether you seek a velvety whiskey, a crisp craft beer, or a refined bottle of wine, we have something for every occasion. Our mission is to ensure a smooth and enjoyable shopping experience. We provide flexible delivery options, allowing you to place your order from the comfort of your home and have it delivered at a time and location that best suits you. Say goodbye to the inconvenience of crowded stores and long lines—GOBOOZE offers effortless shopping through our website or mobile app. We are committed to offering competitive pricing while never compromising on quality. We believe that exceptional drinks should be within reach for everyone, whether you're hosting a celebration, searching for the perfect gift, or simply enjoying a moment of relaxation. Explore a world of spirits and liquors at your fingertips. Visit our website or download the GOBOOZE app to begin your journey today! Website: www.gobooze.com.au App: Available for download on the App Store and Google Play. Phone Number: 1800GOBOOZE (1800 462 669)

Introducing Delivery in Minutes – our commitment to delivering your order in just minutes after dispatch. This service guarantees swift and efficient delivery across over 100 suburbs, redefining convenience and setting a new industry standard. With GOBOOZE, your drinks arrive when you need them—without unnecessary delay.

Our delivery hours are as follows: • Monday to Thursday: 11:00 AM to 10:30 PM • Friday to Sunday: 10:00 AM to 10:30 PM Note: We are closed on Christmas Day and Good Friday. We’re here to serve you every day of the week, except for these holidays.

While we strive to provide fast delivery to as many locations as possible, free delivery is currently available only in select areas. We are continuously expanding our service areas to make this option available to more customers.

We accept Mastercard, Visa, American Express, Afterpay, Apple Pay, and more for your convenience.

Once an order has been confirmed, changes or cancellations may not be possible, especially if the order has already been dispatched. However, please contact our customer support team as soon as possible at 1800GOBOOZE (1800 462 669), and we will make every effort to accommodate your request.

To place an order for alcohol, you must meet the legal drinking age in your jurisdiction. We are committed to complying with age restrictions and will verify your age upon delivery.

If you notice any missing or damaged products upon delivery, please check your order carefully and let our team know immediately. You can reach our customer support team via the chatbot on our website, email us at contactus@gobooze.com.au, or call us at 1800GOBOOZE (1800 462 669). We will work promptly to resolve the issue and ensure your satisfaction.

Due to the nature of our products, we generally do not accept returns. However, if there are any errors on our part, please contact our customer support team at 1800GOBOOZE (1800 462 669), and we will assess the situation according to our Return Policy here. We will take the appropriate action to resolve the issue.